Satisfaction
Guaranteed!
Digi
Crown Inc. is here to serve your needs today, and will be here
for your future needs as well. With years of experience and a
track record as one of the industry's fastest growing companies,
Digi Crown Inc. has what it takes for continued success. What
does it all mean? You can do business with Digi Crown Inc. with
confidence.
Site
Guarantee
Our Site Guarantee protects you while you shop at digicrown.com,
so that you never have to worry about credit card safety.
We guarantee that every transaction you make at www.digicrown.com
will be 100% safe. This means you pay nothing if unauthorized
charges are made to your card as a result of shopping with us.
We use secure server software (SSL) is the industry
standard and among the best software available today for secure
commerce transactions. It encrypts all of your personal information,
including credit card number, name, and address, so that it cannot
be read as the information travels over the Internet. SSL works
with Netscape Navigator (versions 2.0 and above), Microsoft Internet
Explorer (version 3.0 and above), and AOL (AOL 3.0 and above).
Your Credit card will be charged by Digi Crown Inc. All prices
are in US Dollars.
Our
Guarantee
We at digicrown.com are committed to your satisfaction. We will
gladly refund or replace any item, subject to the terms and conditions
below. Please read our return guidelines and easy instructions;
Consumer
Digi Crown Return Policy:
With
years of experience and a stellar track record, you can shop with
confidence from Digi Crown Inc.
GUARANTIES:
Our Site Guarantee
Our Site Guarantee protects you while you shop on-line at www.digicrown.com
so that you never have to worry about credit card safety.
Every transaction you make on this site is 100% safe. This means
you pay nothing if unauthorized charges are made to your credit
card as a result of your shopping at this site. We use secure
server software (SSL), which is the industry standard and among
the best software available today for secure commerce transactions.
SSL encrypts all of your personal information, including credit
card number, name, and address, so that this information cannot
be read as the information travels over the Internet. SSL works
with Netscape Navigator (versions 2.0 and above), Microsoft Internet
Explorer (version 3.0 and above), and AOL (AOL 3.0 and above).
Charges to your credit card for purchases made at this site will
appear on your credit card statement as “Digi Crown Inc.”.
Prices for merchandise set forth on this site are in US Dollars.
Our Satisfaction Guarantee
Digi Crown Inc. is committed to your satisfaction. With only limited
exceptions, we will gladly refund or replace any item (each a
“Returnable Product”), subject to the terms and conditions
set forth below. (Due to a change in certain manufacturer policies,
Digi Crown Inc. may not be able to accept a return of your item
– any item that is not eligible for return is clearly marked
as such on our site – please read the terms of each purchase
carefully). Please read our return guidelines and easy instructions:
Return Policy:
Returnable Products may be returned within thirty (15) days of
your product's shipping date. Certain exceptions and exclusions
apply and more information can be found on the product page for
the item in question. From and after thirty (15) days from your
product’s shipping date, we cannot accept returns of any
product. If you require Technical Support, Manufacturer Warranty
information, Product Manuals or Repair Locations, please contact
the manufacturer directly.
Any return to Digi Crown Inc. requires a Return Merchandise Authorization
Number (“RA Number”). We cannot and will not accept
returns, of any type, without a RMA Number.
To receive an RA Number, please call email us at service@digicrown.com
and request an RA Number. You will be required to provide us with
the customer name, invoice number, serial number and the nature
of the problem.
Returnable Products are only returnable if RA # was obtained
within (15) fifteen days of the original date of shipment. The
Returnable Product must be 100% complete, in BRAND NEW and unused
condition, and must be properly repacked in its original packing
material and include all manuals, blank warranty cards and all
accessories provided at the time of delivery. We reserve the right
to charge up to a 10% restocking fee on all returns. Digi Crown
Inc. will not accept a return of any product that is missing any
manufacturer supplied accessories or if there is obvious damage
or visible wear and tear to the unit.
In all instances, Shipping and Handling Charges are
NOT refundable.
All the Mobile Phones including PDA’s and Imported Cell
Phone are subjected for 3 Days Exchange or Refund from the Receiving
Date. The customer must obtain RA # on or Before the Third Day
other wise the merchandise will be sent to manufacture for repair
or exchange by manufacture.
Refurbished
or Remanufactured Merchandise are subjected for refund or exchange
with in 15 Days of Purchase and 90 Days Manufacture warranty.
Merchandise that ships via truck cannot be returned for refund
or exchange, nor can these orders be cancelled or refused once
shipped. (We may refuse your return or charge for return shipping).
If your product has a manufacturers defect, we encourage you to
contact the manufacturer to take advantage of their warranty as
applicable.
Please
view the warranty info for each product at the time of purchase.
Products that are delivered in damaged condition: If
you receive a shipment that was damaged during transit, please
accept the delivery and contact our Customer Service Department
immediately for further instructions. Do not use products that
are delivered to you in damaged condition.
Defective
products will be accepted by Digi Crown Inc. for credit or exchange
within fifteen (15) days from the date of shipment. If part of
a product is defective, please return the whole product, including
all manuals and accessories, in the original packaging. Furniture
must be disassembled.
*(We will only accept a return or exchange
of an exchange order for fourteen (14) days from the date of shipment
of the return or exchange).
To
be returnable, defective products require an RMA Number –
please see above for instructions on receiving an RMA Number.
You are responsible for return shipping charges to Digi Crown
Inc. Digi Crown Inc. will bear the cost of shipment of the replacement
item to you. Unfortunately, we are unable to offer our everyday
low prices and absorb the full cost of handling return shipments.
If you choose to return a defective unit for a refund, the shipping
and handling charges won’t be refunded.
*(We
will only accept a return or exchange of an exchange order up
to 14 days).